How do they function?
Chatbots are undoubtedly the most collaborative strategy, which enhances content marketing and other channels. Many subscriptions and product-based websites choose chatbots technology as an affordable way to communicate with customers and to advertise their products or services.
In fact, chatbots interact with customers and prospects, capture their basic information, and monitor the types of products they may be interested in.
By investing in AI-driven chatbots to improve customer experience and satisfaction, website owners can save resources that they would use on interactive landing pages. Chatbots technology develops artificial intelligence to understand the questions or requests of website users and refer to a logical model to build a more accurate response.
Even better, modern bots can work with third-party applications and programs to obtain all the pieces of information related to users’ queries. In addition, such interactions also help to promote products and services by opening actions.
Types of Chatbots
- Sales chatbot.
These chatbots can be integrated with marketing applications such as your CRM system to refer to customer profiles, update lead information, and have a positive impact on the customer/prospects.
Chatbots can be designed to help manage complex marketing processes.
2. Lead generation chatbots.
These types of chatbots technology can verify incoming traffic. and Provide the right vendor label to the leads such as cold, heat, or warm.
In addition, they can ask leading questions to guide prospects in the right part of their customer journey. This is a great way to get leads from interested customer/business prospects
3. Knowledge base chatbot.
3. Customer service chatbot.
This type of chatbot provides advanced customer information with the aim of reducing frustration and increasing trust.
What is an Instagram chatbot?
A chatbot is an automated chat partner. Facilitates human-computer communication.
So what is an Instagram chatbot?
The Instagram chatbot is the default chat partner on Instagram.
Normally you can chat with anyone on Instagram, but with chatbots, you are not talking to anyone but a computer bot.
Its look Like below on Instagram:
Why use Instagram chatbots technology?
Instagram has 500 million active users in a day. And 1 billion users use Instagram news and story every month. What’s even better about Instagram, is that a lot of young people are on it. 65-71% of the billion users are under the age of 30.
Besides, 50% of Instagram users follow at least one company, so another reason why we should be there.
But here’s the most important reason why you should be on Instagram: 80% of Instagram users decide whether to buy a product or service on Instagram.
Benafit Of Chatboats Technology
- Extensive customer service.
At any time, customers will need help finding out which products and services fit their needs. Customers may have questions before purchase or regarding delivery times. In any of these common situations, chatbots can provide real-time, almost identical, sales representatives.
- No Long Holding.
Chatbots can serve a large number of customers at the same time, providing the level of support that would require a large (and very expensive) support staff.
- Increase revenue.
Since your chatbots can serve multiple customers at the same time, you can turn that service into an additional revenue stream. Most customers will feel satisfied with your company’s response rate and will continue to purchase your products and services for many years to come it’s a very trustable feature for E-commerce.
- 24/7 customer support.
The bots improve customer awareness by quickly responding to their regular questions 24/7. Best of all, machine-enabled bots are constantly learning from customer interaction and begin to face more challenging questions. As time goes on Chatbots can increase customer interest in your product or service. It can provide 24/7 service to multiple customers at the same time.